Privacy Policy

Store information: Festive Decor Kits is an online-only retailer. Prices are shown in United States dollars (USD), and we currently accept United States delivery addresses only. Customer support: support@festivedecorkits.com.

Last updated: July 13, 2026

This Privacy Policy explains how Festive Decor Kits (“we,” “us,” or “our”) collects, uses, shares, and protects information when you visit festivedecorkits.com, create an account, contact us, or place an order.

1. Information We Collect

Depending on how you use the site, we may collect:

  • Order and contact information: name, billing and delivery address, email address, phone number, selected products, variations, order value, shipping method, and order history.
  • Account information: login and account details when you choose to create or use an account.
  • Payment-related information: payment method, payment status, and transaction identifiers. Hosted payment providers may collect payment details directly; we do not need the full card number to manage the order.
  • Support and form information: messages, order numbers, product links, photographs, and other details you choose to send when requesting help or reporting a problem.
  • Marketing preferences: your email address and consent status if you voluntarily subscribe to marketing messages or select the checkout email opt-in.
  • Technical information: IP address, browser and device information, cookie identifiers, referring pages, pages viewed, cart activity, and security or diagnostic logs.

2. How We Use Information

We use information as reasonably necessary to:

  • process payments, confirm orders, arrange fulfillment and delivery, and provide tracking;
  • operate the cart, checkout, customer account, and support functions;
  • respond to questions, returns, damage reports, payment issues, and disputes;
  • prevent fraud, abuse, unauthorized access, and other security problems;
  • maintain, troubleshoot, measure, and improve the site and product selection;
  • send marketing messages only when permitted, with an unsubscribe option; and
  • comply with legal, tax, accounting, payment-network, and recordkeeping obligations.

3. How Information Is Shared

We may share the minimum information needed with service providers that help operate the store, including:

  • payment providers such as PayPal and card-processing services;
  • hosting, ecommerce, security, email, analytics, and customer-support providers;
  • suppliers, dropshipping or fulfillment partners, warehouses, and shipping carriers that need order and delivery details to fulfill a purchase; and
  • professional advisers, regulators, law enforcement, or other parties when disclosure is required by law or reasonably necessary to protect rights, safety, payments, or the site.

Because products may be sourced or fulfilled by suppliers outside the United States, order information may be processed in other countries. Those locations may have different privacy laws.

We do not sell a customer list as a standalone product. If the business or its assets are reorganized, financed, sold, or transferred, relevant information may be included in that transaction subject to applicable law.

4. Cookies and Similar Technologies

The site uses cookies and similar storage to keep the cart and checkout working, maintain sessions, remember preferences, support security, and understand site performance. Payment and other embedded service providers may set their own cookies under their policies. Browser controls can limit cookies, but blocking essential cookies may prevent the cart, account, or checkout from working correctly.

5. Marketing Choices

Marketing email is optional. You can use the unsubscribe link in a marketing message or contact us to change your preference. Transactional messages about an order, payment, delivery, return, security issue, or support request may still be sent when necessary.

6. Retention

We retain information for as long as reasonably needed for the purposes described above, including fulfillment, support, fraud prevention, tax and accounting records, legal obligations, and dispute handling. Retention periods differ by record type. Information may be deleted or anonymized when it is no longer reasonably required.

7. Your Choices and Rights

Depending on your location, you may have rights to request access, correction, deletion, restriction, objection, or a copy of certain personal information. These rights can be limited by identity verification, legal requirements, fraud prevention, order records, or other permitted exceptions.

To make a privacy request, email support@festivedecorkits.com and describe the request. Do not send full payment card details by email.

8. Data Security

We use reasonable administrative and technical measures intended to protect information. No website, transmission method, or storage system can be guaranteed completely secure. Protect your account credentials and contact us if you believe an account or order has been accessed without authorization.

9. Children’s Privacy

The store is not directed to children under 13, and children should not submit personal information or place orders. A parent or guardian who believes a child has provided personal information can contact us to request review and appropriate deletion.

10. Third-Party Services and Links

The site may link to or embed services operated by other companies, including payment and tracking services. Their privacy practices are governed by their own policies, not this Privacy Policy.

11. Changes to This Policy

We may update this Privacy Policy when practices, services, or legal requirements change. The latest version will be posted on this page with an updated date.

12. Contact

Privacy questions and requests can be sent to support@festivedecorkits.com.

Related information: Terms of Service, Shipping Policy, and Return Policy.