Shipping Policy

Store information: Festive Decor Kits is an online-only retailer. Prices are shown in United States dollars (USD), and we currently accept United States delivery addresses only. Customer support: support@festivedecorkits.com.

Last updated: July 26, 2026

This policy explains where Festive Decor Kits ships, how shipping charges are calculated, and what delivery timing customers should expect.

1. Where We Ship

We currently accept and ship orders within the United States only. The checkout country list is restricted to the United States.

2. Order Processing

Most orders require approximately 2-5 business days for supplier processing before dispatch. Processing may take longer during peak holiday periods or when a product page describes additional preparation time.

3. Estimated Delivery

Standard delivery typically takes 7-30 business days after dispatch. Delivery dates are estimates rather than guarantees and can be affected by supplier processing, carrier capacity, weather, peak-season volume, remote destinations, or address issues.

Products may ship from different supplier warehouses. A multi-item order can arrive in more than one package and may receive multiple tracking numbers.

4. United States Shipping Rates

  • Selected-product free shipping: a product displaying the “Free US shipping” badge is eligible when every physical product in the cart displays that badge and no coupon or discount is applied. The eligible flat rate is shown as $0.
  • Standard US shipping: carts below $100 that contain another physical product, or whose selected-product eligibility changes because of a coupon or discount, use a flat $6.99 rate.
  • Free shipping at $100: qualifying United States orders with an eligible subtotal of $100 or more continue to receive the store’s standard free-shipping method.

The authoritative shipping method and final charge are shown at cart and checkout before payment. Selected-product eligibility is based on verified fulfillment costs and may change when supplier or carrier costs change.

5. Tracking

When the supplier or carrier provides tracking, the tracking number is sent to the email address used at checkout. Tracking can take several business days to begin showing movement after the shipping label is created.

6. Address Accuracy and Carrier Restrictions

Customers are responsible for providing a complete and accurate delivery address. Some carriers or products may have restrictions for P.O. boxes, APO/FPO addresses, remote locations, oversized items, or fragile products.

7. Delayed, Lost, or Damaged Packages

If tracking has not updated for an extended period, or if a package arrives damaged, contact support@festivedecorkits.com. For damage claims, include the order number and clear photos of the product, shipping label, and packaging within 5 business days of delivery.

Reshipment, refund, or another resolution depends on the order facts, carrier or supplier investigation, and our Return Policy.

8. Contact

Questions about shipping can be sent to support@festivedecorkits.com.